100% Digital · Any SPMS · Any Contract
Paper is gone.
Compliance isn't.
A fully web browser-based, PMS-agnostic platform that replaces paper waivers with fast, secure, and seamless digital signatures for any contract onboard.
No Native App Required
Native eCruise PMS
Any Waiver Type
Multi-Guest Signing
Age Verification
✍️
Digital signature in under a minute
🌐
Browser-based. No app download
🔗
Stored directly in your SPMS
Executive Summary
Modernizing waiver
management at sea.
eWaiver is a fully web-based digital signing platform built specifically for cruise operations. Accessible on any browser-enabled device, whether tablet, kiosk, or workstation, with no native app installation required.
Seamlessly integrated with your shipboard Property Management System, eWaiver auto-populates guest name, cabin number, loyalty number, and email directly from your SPMS, eliminating manual data entry and the errors that come with it.
✓
Fully web-based, accessible on any browser-enabled device onboard
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Guest data auto-populates from your SPMS: name, cabin, loyalty number
✓
Guests sign using a finger or stylus with optional initials fields
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Multi-guest signing: entire cabin in one single transaction
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Signed waivers submitted as travel documents and instantly searchable
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Configurable retention periods, age verification, and role-based access
✦ Platform Highlights
Built for the pace of cruise operations
From gangway to game rooms, one platform handles every signed agreement onboard, in seconds.
Any Waiver Type
Shore excursions, spa, casino, child drop-off & custom contracts
Secure Storage
Waivers stored as SPMS travel documents with configurable retention
Compliance Built-In
Automatic age verification, role-based access, and audit-ready records
Under a Minute
From guest lookup to signed document, faster than any paper process
Signing Workflow
From guest lookup to signed document
in under a minute.
Fast, intuitive, and entirely paperless, the eWaiver workflow is designed for the pace of cruise operations at any venue, any gangway, any activity desk.
1
Crew Authenticates
Crew logs in via RFID, Barcode, MAGStripe, Crew ID, or Safety Number
2
Guest Lookup
Search by Name, Cabin, RFID, or Barcode, and your SPMS retrieves the profile instantly
3
Waiver Selected
Unsigned active waivers are displayed, and crew selects the relevant type
4
Auto-Populated
Guest name, cabin, loyalty number, email, and date are pre-filled from your SPMS
5
Multi-Guest Added
Add all cabin guests or select individuals: one transaction, one waiver
6
Guest Signs
Guest taps initials fields, signs with finger or stylus, confirms agreement
7
Submitted to SPMS
Waiver stored as a travel document in your SPMS, with an email copy sent if requested
Key Platform Features
Waiver administration built for scale.
Every feature is purpose-built for the high-volume, compliance-sensitive environment of cruise ship operations.
Dynamic Waiver Management
Create, edit, activate, or deactivate waivers at any time. Define SPMS Travel Document Codes per waiver type for seamless PMS integration.
Customizable PDF Mapping
Auto-populate guest data fields directly onto any PDF template. Fully configurable field placement and adjustable text sizing.
Signature & Initials Fields
Add signature capture boxes and optional initials fields with customizable agreement acknowledgment text presented in a clean pop-up.
Age Verification
Set minimum age requirements per waiver type. The system automatically denies waiver completion if the guest does not meet the configured threshold.
Searchable Waiver Database
Search all past waivers by date range, cabin number, or last name. Instant retrieval for crew review, compliance audits, or guest inquiries.
Export & Share
Export signed waivers as PDFs or email them directly to guests or administrators on request, at any time during or after the voyage.
Configurable Retention
Store waivers securely for a user-defined retention period measured in months, meeting cruise line data compliance and regulatory requirements.
Role-Based Crew Access
Configure granular role-based permissions to ensure only authorized crew members can view, manage, or export sensitive waiver records.
SPMS Travel Documents
Signed waivers are automatically submitted to your property management system as travel documents, creating a complete, searchable digital record.
Flexible For Any Waiver Type
One platform, every contract onboard.
Configured for every activity, venue, and guest interaction requiring a signed agreement, from the gangway to the game room.
Shore Excursions
Liability waivers for adventure activities, water sports, and off-ship tours. Linked directly to excursion booking records in your SPMS.
Child Drop-Off
Parental consent forms for kids clubs, supervised activities, and nursery services, with guardian contact information capture.
Casino
Responsible gaming acknowledgments, age verification, and player agreements enforced automatically at casino sign-in.
Spa & Wellness
Health disclosure forms, treatment consent, and medical condition acknowledgments captured before any spa service begins.
Game Rooms & Activities
Participation agreements for onboard sports, climbing walls, go-karts, or any supervised recreational activity on the ship.
Custom Contracts
Any operational contract or acknowledgment, fully configurable with custom fields, custom text, and your own PDF templates.
The Challenge & Opportunity
Paper waivers are costly,
error-prone, and frustrating.
Today's Pain Points
✗
Paper waivers are error-prone and time-consuming to process at every venue
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Difficult to track, store, and retrieve signed documents after the fact
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Manual data entry leads to guest name and cabin number errors
✗
No reliable way to verify guest age or enforce compliance automatically
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Physical storage takes valuable space onboard and is hard to audit
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Guests queue and wait, damaging the onboarding and activity experience
eWaiver Solution
✓
100% digital: guests sign on a tablet or kiosk in under a minute
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Signed waivers stored securely in your SPMS and searchable instantly
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SPMS integration auto-populates guest name, cabin, and loyalty number
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Automatic age verification denies non-qualifying guests at the point of sign
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Cloud database with configurable retention periods for full compliance
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Fast, frictionless experience guests actually appreciate, with no queues
Benefits for All Stakeholders
Better for operators.
Better for guests.
Better for crew.
eWaiver delivers measurable value across every stakeholder group, reducing costs, improving compliance, and creating a superior guest experience.
Cruise Operators
Efficiency & compliance at scale
Eliminate paper costs and manual filing entirely
Seamless SPMS integration for travel document compliance
Scalable: handle high waiver volumes with ease across all venues
Configurable retention periods meet regulatory requirements
Searchable database enables instant audit responses
Reduce crew time spent on waiver administration
Guests
Fast, frictionless, paperless
Sign in seconds, pre-populated, with no manual data entry required
Intuitive digital signature on any tablet or touch screen
Receive emailed PDF copy of signed waiver for personal records
Multi-guest signing: entire cabin in a single transaction
Faster activity boarding, with no paper queues or lost forms
Consistent, professionally branded signing experience
Crew
Less admin, more guest time
Flexible login: RFID, Barcode, Crew ID, or Safety Number
Instant guest lookup by name, cabin number, or RFID card
Waivers submitted to your SPMS automatically, with zero manual filing
Search and retrieve any past waiver record in seconds
Role-based access ensures controlled, secure permissions
More time for guest-facing service, less time on admin
Technical Specifications
Built to integrate with your stack.
eWaiver is designed for the shipboard IT environment: lightweight, browser-based, and ready to integrate with your existing PMS infrastructure.
Deployment
Fully web browser-based, with no native app installation required on any device
Device Compatibility
Any browser-enabled device: tablets, kiosks, workstations, touch screens
PMS Integration
Ships pre-integrated with eCruise PMS; supports any shipboard SPMS, including OHC SPMS, with real-time guest profile retrieval and travel document sync
Crew Authentication
RFID card, Barcode, MAGStripe, Crew ID number, or Safety Number login
Guest Lookup
Search by passenger name, cabin number, RFID, or barcode scan
Signature Capture
Finger or stylus digital signature with optional initials fields and agreement acknowledgment
PDF Output
Fully customizable PDF template mapping with auto-populated guest data fields
Document Storage
Submitted to SPMS as travel documents; cloud database with configurable retention periods
Compliance Controls
Minimum age enforcement per waiver type, role-based access, configurable retention in months
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Ready to Go Paperless?
Replace paper chaos with
digital-first compliance.
eWaiver delivers the fast, secure, PMS-agnostic signing platform your ship needs, configured for every activity, venue, and guest interaction onboard. Go live in days.